Principles

Team McMillan understands that purchasing a vehicle involves two main elements - the quality of the vehicle and the quality of the dealership.

Team McMillan is the largest retailer of BMW and MINI vehicles in New Zealand and with the best selection of New and Used vehicles, all with anextensive warranty, product quality is guaranteed. Meeting and exceeding expectations is the driving force behind Team McMillan and clients enjoy the highest level of service - “we expect nothing else and in return we demand nothing but the very best of ourselves”. Team McMillan staff know they are selling the best vehicles in the world and the special relationship they establish with each of their clients reaffirms the ongoing mandate to become and remain the best.

In 1995, Team McMillan's commitment to quality service resulted in becoming the only prestige motor dealership in Australasia to be certified ISO 9002, with annual certification audits. In 2002 the dealership was also selected to be the first site in Austalaisia for BMW's Quality Management Assurance Programme.

At the centre of the dealership is the Team McMillan philosophy, that “the only point of view that counts is the customers!”